” My name is Theresa Wolken, I have been a Realtor for over 25 years and in the Reno/Sparks, Carson/Fernley area for the past 15 years and have had the pleasure of using Doug & Katrina’s carpet cleaning services for the past 12 years and have been more than pleased with their ability to help me get my listings and sold’s cleaned- sometimes last moment and this was huge. The system they used had a soft water system, and the areas dried fast, sometimes when I only had a short window of time to get the jobs done, I knew I could count on them- keeping my clients satisfied at paying for services that were fair and done well. I even had a grumpy client say nobody could get her rugs looking good but after Doug & Katrina did the job, my client called me and raved about how well the rugs looked and what she had to pay to get them looking so good. Very happy repeat customers for both of us. I also want to say there company was able to clean tiled floors of all kinds and made them look like new. I try to surround myself with quality service companies to keep my clients happy and this is what I get from Doug & Katrina.
I have used other companies since they left for Florida and have not found the quality of work done on my listings yet. When you have professionals like Doug & Katrina spoil you with excellent work and fair pricing it’s hard to adjust to what I call good value and integrity from others claiming to satisfy your clients’ needs. I have the utmost respect for people that do what they say they are going to do and you will get that from Doug & Katrina at The Steam Pros. “