The Steam Pros
Based on 39 reviews
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William Lynagh
William Lynagh
19:31 06 Feb 20
Used Katrina 2 years ago for an old wool oriental rug many stains. She did a great job then. Decided now 2 years later to get same rug, some furniture and my wall to wall done that had pet stains. PERFECT couldn't be happier
Margaret Tassey
Margaret Tassey
16:39 02 Feb 20
Called them to clean an oriental area rug. It was very thick and very dirty. They did a great job, came back lighter in weight and brighter in color. I had also just bunched up the rug in a corner to wait for cleaning, since every time I moved it more dirt fell out. When she came to pick it up, the first thing she did was spread it out and roll it up properly, showing respect for the rug.
Kitti Magruder
Kitti Magruder
20:50 21 Nov 19
Katrina scheduled a visit on short notice, was prompt and thorough and did an outstanding job! I highly recommend her!
Lu Bukovskey
Lu Bukovskey
15:42 30 Oct 19
Katrina did an Amazing Job on my couch and two recliners. They look like new, considering they are over 25 years old. The Steam Pros are professional and very experience in what they do. Thank you Katrinia for a job well done.
13:50 03 Oct 19
Katrina did a perfect job cleaning our carpets and tile floors. We are thrilled and would never consider using anyone else!
Doug Adkins
Doug Adkins
15:36 22 Jun 19
I had the steam pro experts come to both of my assisted living facilities and what a team of professionals who stand behind their work and get the job done. I would recommend these wonderful people any day to other facilities!
Gayle Moore
Gayle Moore
14:14 18 Jun 19
Finally someone on the island who knows how to clean an oriental rug! Our rug was very soiled and now looks awesome! They did an impressive job cleaning 2 tile bathroom floors with awful looking grout! Now they, look, feel and smell clean! I will definitely use Steam Pros again!
Felisha Davis
Felisha Davis
16:07 15 Jun 19
The Steam Pros did an awesome job on my linoleum, tile and laminate floors. My floors look so great, like new. They showed up on time and are professional. Thank you steam pros.
Andrew Flick
Andrew Flick
12:08 10 May 19
Katrina did a Great job cleaning our sofa. The quality of the cleaning was excellent. The Steam Pros were prompt and efficient in completing the job. I would definitely hire them, again.
Betty Holley
Betty Holley
10:59 09 May 19
They did a great job on some very stained carpet. Looked practically new after they finished. They were friendly, efficient, responsive, and reasonable. I would definitely recommend them and, in fact, have done so already.
Wayne Merritt
Wayne Merritt
01:03 26 Mar 19
The guys were fantastic! They worked me into their schedule on a next day appointment after I explained my situation. They even worked a miracle on a spot that I thought was "uncleanable." They cleaned the carpet and tile to look like new! I highly recommend them. Super nice folks!
Rosemary Sergakis
Rosemary Sergakis
13:39 25 Mar 19
Professionals who were very responsive to inquiry about job using with messenger and with follow up phone call to confirm appointment. They arrived on time, were neat in appearance with beautifully designed truck graphics, and professional company shirts. They completed the job w efficiency and in the time and price they quoted- maybe a bit less actually. Price was fair and the carpets looked great.
Sharon Scalies
Sharon Scalies
16:55 23 Mar 19
Absolutely the best. Professional. Prompt and they do exceptional work! My 3 giant dogs are no match for their abilities.
Michelle Donahue
Michelle Donahue
13:36 21 Mar 19
Hands down the BEST carpet cleaning company I have ever used! I was so impressed with the before and after of my carpet and didn’t even realize how dirty it was. I have used another company in the past and always thought they did a decent job..... wrong! Now that I know the detail that goes into cleaning a carpet I now know that my carpets weren’t really that clean previously. The worn areas from traffic have been brought back to life! Thank you Steam Pros!
Lindsey Brown
Lindsey Brown
22:22 07 Jan 19
The price was affordable, Katrina did an amazing job on our large sectional. With 2 young boys the couch desperately needed their help and it looks 100% better. They were punctual and professional. I highly recommend them! Thanks guys 🙂
Jamie Embree
Jamie Embree
18:12 27 Sep 18
Great job, above and beyond to clean carpets. Dependable, reasonable and I will use them again.
00:07 23 Apr 18
They do a great job cleaning and they are very pleasant to do business with.
Bobbi james
Bobbi james
00:24 03 Apr 18
Locally owned and do the most AMAZING job!!!! Very impressed and highly recommend!!!
Shawn Dunn
Shawn Dunn
21:25 27 Mar 18
Steam pros did a great job. They were there when they said they would be. Katrina was great and friendly. Will for sure use them again.
See All Reviews

Great service, amazing company. It's nice feeling like I got excellent service for my hard earned money.

~ Mick S.

Katrina did a fantastic job cleaning my sectional. I have it professionally cleaned at least once a year and she by far did the best job of anyone I've ever hired for this. Highly recommend

~ Cindy T.

These ladies were efficient and professional and did an excellent job. I would certainly hire them again.

~ Vanessa K.

They were on time, did a great job with an old carpet and were done when they said they would be. How great is that!

~ Ken J.

They were on time and their cleaning quality is the best!!! 100% recommend

~ Nan C.

They did a great job.

~ Thumbtack Customer

Great experience! Will definitely use again.

~ Thumbtack Customer

Great experience! Gave me a quick and accurate quote. They were able to accommodate my requested date. Arrived and promptly did an amazing job. The carpets looked better than they did when I first moved in. I would gladly use them again. Thank you for a job well done!

~ Kenneth M.

Katrina was pleasant,on time and professional. They were quiet and went right to work. They worked efficiently and the carpets looked amazing when they were done. I would highly recommend them to anyone.

~ Thumbtack Customer

The Steam Pros did a wonderful job! I strongly recommend them!

~ Ashley F.

Katrina Camilleri of The Steam Pros. She provided a competitive price and did a great job cleaning the upholstery on my couches. She was on-time with flexible scheduling. She completed the job quickly, didn't make a mess in my home and was professional throughout the process. I highly recommend her and her company for upholstery cleaning.

~ Hope G.

They both did a great job with cleaning my whole house carpeting. They were able to take all the stains out of the carpet even very old food stains and ! Very nice, courteous, and professional with us! I highly recommend them for cleaning your carpets.

~ Pri T..


~ Mike S.

Katrina was so professional and so friendly!! Did an amazing job on our all white linen sectional. Thank you!! We will definitely schedule a cleaning 1-2 times per year for maintenance!

~ Stephanie B.

I can't say enough about how great Katrina and Doug were in cleaning an old wool oriental rug. Got most of stains out - more than I ever expected and the rug now looks 100% better. Their price was too low and I gave them a $50 tip because they are great!! Please use them!

~ Bill L.

Wonderful job!!

~ Varin A.

Katrina was efficient, punctual and very easy to communicate with. Our carpets look great!

~ Thumbtack Customer

Did a fantastic job!

~ Katie S.

The Steam Pros did a great job on my furniture cleaning! Will use again soon.. Thanks!

~ Mike R.

The whole experience with Clean and Dry was great, starting with the quick response to my inquiry, fast quote (flexible when I changed what I wanted done), great price. The team was on time and friendly, professional, and competent. The house was clean, pet areas treated, and upholstery and area rugs cleaned as well. I will definitely use them again (already have an appt for December).

~ Susan S.

Theses guys were great. Showed up on time and their work was excellent. I would highly recommend them.

~ Lisa R.

My carpets were in an absolute mess I was about to throw them out. However that is no longer the case! They did a marvelous job I thoroughly recommend them

~ Merv C.

The Steam Pros did a great job on my carpets. Very professional, organized and their equipment is top notch.

~ Chad D.

All Star...Amazing! They came on time, worked efficiently and carpet was spotless once they were done. Don't hesitate...hire this will not regret the service. We will hire this company again and recommend their service to anyone needing a thorough, quality carpet cleaning!

~ Tiann E.

Great experience with The Steam Pros Professional Services. Will definitely be hiring them again!!

~ Edna J.

Excellent in all aspects. They were on time, pleasant, meticulous, worked hard and the results were better than I expected. I will always call on them for future cleaning of upholstery and carpeting. Can't say enough for the service - top notch.

~ Marie G.

The Steam Pros Professionals went above and beyond cleaning my sectional that hadn't been cleaned in years. The sectional looks brand new and I am so happy we were able to save it!

~ Kristin M.

On time, professional and went above and beyond to get the carpet and sofas clean and odor free. I highly recommend this company.

~ Sharon C.

My name is Theresa Wolken, I have been a Realtor for over 25 years and in the Reno/Sparks, Carson/Fernley area for the past 15 years and have had the pleasure of using Doug & Katrina's carpet cleaning services for the past 12 years and have been more than pleased with their ability to help me get my listings and sold's cleaned- sometimes last moment and this was huge. The system they used had a soft water system, and the areas dried fast, sometimes when I only had a short window of time to get the jobs done, I knew I could count on them- keeping my clients satisfied at paying for services that were fair and done well. I even had a grumpy client say nobody could get her rugs looking good but after Doug & Katrina did the job, my client called me and raved about how well the rugs looked and what she had to pay to get them looking so good. Very happy repeat customers for both of us. I also want to say there company was able to clean tiled floors of all kinds and made them look like new. I try to surround myself with quality service companies to keep my clients happy and this is what I get from Doug & Katrina.

I have used other companies since they left for Florida and have not found the quality of work done on my listings yet. When you have professionals like Doug & Katrina spoil you with excellent work and fair pricing it's hard to adjust to what I call good value and integrity from others claiming to satisfy your clients’ needs. I have the utmost respect for people that do what they say they are going to do and you will get that from Doug & Katrina at The Steam Pros.

~ Sincerely,
Theresa Wolken
Ferrari-Lund Real Estate

They were so professional, they were exactly what a small business should be. They did exactly what they said they were going to do. My carpets were so clean and they were dry sooner than they promised. They did a great job!

~ Rebecca RN

I had a rental property that needed a quick last minute cleaning, I called The Steam Pros, explained my urgency, they were able to come out the next day. I thought I might have to replace the carpets, but after they cleaned them, they look amazing. I will definitely use them in the future for all my carpet cleaning.

~ Charles M.

In the past I didn’t have much luck with carpet cleaners, the advertised price was never what I ended up having to pay when they arrived for cleaning. That wasn’t the case with Doug, he quoted me a price for my 4 bedroom house, and he gave me a discount on my kitchen tile floor since he was already here and did such a great job on my carpets. The grout looks brand new, didn’t realize how dirty it was. Thanks!

~ Kathy S., mother of 4

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