Reviews

Great service, amazing company. It's nice feeling like I got excellent service for my hard earned money.

~ Mick S.

Katrina did a fantastic job cleaning my sectional. I have it professionally cleaned at least once a year and she by far did the best job of anyone I've ever hired for this. Highly recommend

~ Cindy T.

These ladies were efficient and professional and did an excellent job. I would certainly hire them again.

~ Vanessa K.

They were on time, did a great job with an old carpet and were done when they said they would be. How great is that!

~ Ken J.

They were on time and their cleaning quality is the best!!! 100% recommend

~ Nan C.

They did a great job.

~ Thumbtack Customer

Great experience! Will definitely use again.

~ Thumbtack Customer

Great experience! Gave me a quick and accurate quote. They were able to accommodate my requested date. Arrived and promptly did an amazing job. The carpets looked better than they did when I first moved in. I would gladly use them again. Thank you for a job well done!

~ Kenneth M.

Katrina was pleasant,on time and professional. They were quiet and went right to work. They worked efficiently and the carpets looked amazing when they were done. I would highly recommend them to anyone.

~ Thumbtack Customer

The Steam Pros did a wonderful job! I strongly recommend them!

~ Ashley F.

Katrina Camilleri of The Steam Pros. She provided a competitive price and did a great job cleaning the upholstery on my couches. She was on-time with flexible scheduling. She completed the job quickly, didn't make a mess in my home and was professional throughout the process. I highly recommend her and her company for upholstery cleaning.

~ Hope G.

They both did a great job with cleaning my whole house carpeting. They were able to take all the stains out of the carpet even very old food stains and ! Very nice, courteous, and professional with us! I highly recommend them for cleaning your carpets.

~ Pri T..

excellent!!!

~ Mike S.

Katrina was so professional and so friendly!! Did an amazing job on our all white linen sectional. Thank you!! We will definitely schedule a cleaning 1-2 times per year for maintenance!

~ Stephanie B.

I can't say enough about how great Katrina and Doug were in cleaning an old wool oriental rug. Got most of stains out - more than I ever expected and the rug now looks 100% better. Their price was too low and I gave them a $50 tip because they are great!! Please use them!

~ Bill L.

Wonderful job!!

~ Varin A.

Katrina was efficient, punctual and very easy to communicate with. Our carpets look great!

~ Thumbtack Customer

Did a fantastic job!

~ Katie S.

The Steam Pros did a great job on my furniture cleaning! Will use again soon.. Thanks!

~ Mike R.

The whole experience with Clean and Dry was great, starting with the quick response to my inquiry, fast quote (flexible when I changed what I wanted done), great price. The team was on time and friendly, professional, and competent. The house was clean, pet areas treated, and upholstery and area rugs cleaned as well. I will definitely use them again (already have an appt for December).

~ Susan S.

Theses guys were great. Showed up on time and their work was excellent. I would highly recommend them.

~ Lisa R.

My carpets were in an absolute mess I was about to throw them out. However that is no longer the case! They did a marvelous job I thoroughly recommend them

~ Merv C.

The Steam Pros did a great job on my carpets. Very professional, organized and their equipment is top notch.

~ Chad D.

All Star...Amazing! They came on time, worked efficiently and carpet was spotless once they were done. Don't hesitate...hire this company...you will not regret the service. We will hire this company again and recommend their service to anyone needing a thorough, quality carpet cleaning!

~ Tiann E.

Great experience with The Steam Pros Professional Services. Will definitely be hiring them again!!

~ Edna J.

Excellent in all aspects. They were on time, pleasant, meticulous, worked hard and the results were better than I expected. I will always call on them for future cleaning of upholstery and carpeting. Can't say enough for the service - top notch.

~ Marie G.

The Steam Pros Professionals went above and beyond cleaning my sectional that hadn't been cleaned in years. The sectional looks brand new and I am so happy we were able to save it!

~ Kristin M.

On time, professional and went above and beyond to get the carpet and sofas clean and odor free. I highly recommend this company.

~ Sharon C.

My name is Theresa Wolken, I have been a Realtor for over 25 years and in the Reno/Sparks, Carson/Fernley area for the past 15 years and have had the pleasure of using Doug & Katrina's carpet cleaning services for the past 12 years and have been more than pleased with their ability to help me get my listings and sold's cleaned- sometimes last moment and this was huge. The system they used had a soft water system, and the areas dried fast, sometimes when I only had a short window of time to get the jobs done, I knew I could count on them- keeping my clients satisfied at paying for services that were fair and done well. I even had a grumpy client say nobody could get her rugs looking good but after Doug & Katrina did the job, my client called me and raved about how well the rugs looked and what she had to pay to get them looking so good. Very happy repeat customers for both of us. I also want to say there company was able to clean tiled floors of all kinds and made them look like new. I try to surround myself with quality service companies to keep my clients happy and this is what I get from Doug & Katrina.

I have used other companies since they left for Florida and have not found the quality of work done on my listings yet. When you have professionals like Doug & Katrina spoil you with excellent work and fair pricing it's hard to adjust to what I call good value and integrity from others claiming to satisfy your clients’ needs. I have the utmost respect for people that do what they say they are going to do and you will get that from Doug & Katrina at The Steam Pros.

~ Sincerely,
Theresa Wolken
Ferrari-Lund Real Estate

They were so professional, they were exactly what a small business should be. They did exactly what they said they were going to do. My carpets were so clean and they were dry sooner than they promised. They did a great job!

~ Rebecca RN

I had a rental property that needed a quick last minute cleaning, I called The Steam Pros, explained my urgency, they were able to come out the next day. I thought I might have to replace the carpets, but after they cleaned them, they look amazing. I will definitely use them in the future for all my carpet cleaning.

~ Charles M.

In the past I didn’t have much luck with carpet cleaners, the advertised price was never what I ended up having to pay when they arrived for cleaning. That wasn’t the case with Doug, he quoted me a price for my 4 bedroom house, and he gave me a discount on my kitchen tile floor since he was already here and did such a great job on my carpets. The grout looks brand new, didn’t realize how dirty it was. Thanks!

~ Kathy S., mother of 4